Returns & Exchanges

At Petunia, we want you to love your glow; if you are not completely satisfied with your purchase, you can return your items within 30 days of receipt. Please ensure that beauty products are returned in their original packaging to maintain hygiene standards.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the products in their original box and include the printed return authorization slip inside the package.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.